Privacy Policy
Your data privacy is our priority — Protecting guest information and business intelligence
Effective date: April 10, 2026
GDPR Compliant
256-bit Encryption
ISO 27001 Certified
SOC 2 Type II
Information We Collect
As a software provider for hotels and restaurants, we collect:
- Business Information: Company details, tax IDs, billing information
- Guest Data: Anonymized booking patterns, preferences, and feedback (with consent)
- Operational Data: Inventory levels, sales transactions, staff performance metrics
- Usage Analytics: How you interact with our software to improve user experience
How We Protect Your Data
Encryption
AES-256 encryption for data at rest and TLS 1.3 for data in transit
Secure Infrastructure
Hosted on ISO 27001 certified cloud providers with 24/7 monitoring
Access Control
Role-based access and multi-factor authentication required
Real-time Monitoring
24/7 threat detection and automated security responses
Data Usage & AI Training
We use aggregated, anonymized data to train our AI models and improve our software. Your business proprietary data is never shared with third parties or used to train models for competitors. You retain full ownership of your data.
Data Retention & Deletion
We retain your data as long as your account is active. Upon account termination, we will delete or anonymize your data within 30 days. You can request data export at any time.
Your Privacy Rights
Depending on your location, you have the right to:
- ✓ Access your personal data
- ✓ Correct inaccurate data
- ✓ Request data deletion (Right to be Forgotten)
- ✓ Object to data processing
- ✓ Data portability
Contact Our Privacy Team
📧 admin@rhombusquest.comm
📞 +1 (555) 123-4567 (Data Protection Officer)